AVBOB South Africa is Looking to Hire x2 Client Service Champions

Closing Date: Not Specified

AVBOB South Africa is Looking to Hire x2 Client Service Champions

Below are the 2 open Client Service Champion positions at AVBOB

  • Client Service Champion: George Life Office
  • Client Service Champion: Cape Town Life Office – Durbanville


This position, under the guidance of the Area Manager, will be responsible for high quality client service and client retention efforts, by overseeing and controlling the standards of customer service of the administrative clerks in the Area, following up on NPS detractors and liaising with the relevant role player, (including the Area Sales Teams, and Insurance Administration) towards continuous improvement and achievement of the set objectives (including client service metrics and targets) by the Insurance Office in the Area. 


Minimum Requirements:

  • Grade 12
  • FAIS recognised qualification
  • RE 5
  • RE 1 will be an advantage
  • Computer Literate (MS Office, Email, Internet)

Knowledge and Experience:

  • 2-3 years proven experience in the life insurance industry relating to client service
  • In-dept knowledge of the insurance domain, associated standards, practices, and regulations
  • Experience in dealing with intermediaries
  • 2-3 years relevant supervisory experience

Technical and Behavioural Competencies:

  • Interpersonal Skills
  • Attention to detail
  • Communication (verbal and written)
  • Computer Literacy
  • Organising, Planning and Time Management Skills
  • Decision making skills
  • Dependability and Reliability
  • Conflict Management Skills
  • Team Work
  • Initiative
  • Negotiation Skills
  • Customer Service

Also Check: [Apply to Become a Team Assistant at Absa South Africa – Anyone Who can performing day-to-day administrative tasks can apply]

How To Apply

Click link below for more information and to know how to apply.

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