Become a Client Liaison Consultant at FNB – Good Customer Service Skills Required

Application Closing Date: 01 March 2024

Become a Client Liaison Consultant at FNB – Good Customer Service Skills Required

Location: Cape Town

Job Description

To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs, processing their requests Apply appropriate sales processes within unit to achieve sales targets Converting leads to sales by opening active accounts to achieve annual targets

  • Achieve net profit growth for business
  • Deliver exceptional service that exceeds customers ‘expectations through proactive, innovative and appropriate solution
  • Manage existing clients and grow portfolio through making contact and generating leads
  • Manage the growth of active customer Account Base to increase client base
  • Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant sales targets
  • Maximise Business Portfolio cross sell opportunities and strengthen client relationships
  • Contact prospective clients and sell appropriate banking products in order to achieve sales targets
  • Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
  • Comply with governance in terms of legislative and audit requirements
  • Enter all Qualified leads into the sales pipeline and maintain on a dailybasis
  • Track, control and influence sales and service activities with thespecific aim to increase sales and service efficiencies
  • Provide accurate and reliable sales and service statistics
  • Manage own development to increase own competencies

Job Details

Application Closing Date: 01 March 2024

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

About FNB

Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career. Especially if you want to change people’s lives, in an authentic, profound and sustainable way.

Also Check: [AVBOB is Looking to Hire for x4 Rural Learnerships – Long Term Insurance Programme]

How To Apply

Click on the link below in order to see more information and how to apply.

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