ESKOM Learner Intern Non-Technical Diploma (Distribution) Polokwane (Limpopo) x5

Application Closing Date: 27 December 2023

ESKOM Learner Intern Non-Technical Diploma (Distribution) Polokwane (Limpopo) x5

Position : Learner Intern Non-Technical Diploma (Distribution) Polokwane (Limpopo) x5Vacancy type: External

Task Grade : L06

Area of Speacialization : To undergo a Training Programme in the Contact Centre

Department : Contact Centre

Business Unit : Limlanga Cluster

Location : South Africa (Limpopo)

Reference Number : LP LNE401

Closing Date : 12/27/2023

Minimum Requirements

• Qualification(s):

3 Year National Diploma/National N Diploma in Business Management/ Communication/ Marketing/ Commerce/ Social Science/ Accounting/ Finance at NQF6 with 240 credits


Skills and Competencies
• Ability to deal with stress
• Planning and organising skills
• Customer service and product skill
• Telephone skills
• Computer skills
• Communication skills
• Effective Time management

Key Responsibilities
• Handling inbound interactions
• Handling back-office activities (Non-Technical Dispatch and follow-ups)
• Handling Multi-media activities and Outbound (proactive customer interaction) Campaigns
• General Customer interaction and service improvement
• Support Marketing, Sales and Customer Service Processes
• Vending, Prepaid and Easy pay

[email protected]

​“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  Eskom reserves the right not to make an appointment to the posts as advertised.  Candidates with disabilities are encouraged to apply for positions.”


Eskom transforms inputs from the natural environment – coal, nuclear, fuel, diesel, water, and wind – into more than 90% of the energy supplied to a wide range of customers in South Africa and the Southern African Development Community (SADC) region. To balance electricity supply and demand in real time, the System Operator (soon to be the Independent Transmission and System Market Operator, ITSMO, as the Transmission business continues to legally separate) must maintain the frequency of the power system at 50Hz.

Eskom is one of the few remaining vertically integrated utilities connected to the Southern African Power Pool (SAPP) through an interconnected grid, which serves to support grid stability. Eskom relies on SADC members to maintain sufficient and reliable transmission grids in their countries.

The foundation of the business is the generation, transmission, distribution, and sale of electricity, supplemented with the construction of new power stations and network infrastructure. The Gx, Tx, and Dx Divisions rely on support in the form of finance, human resources, procurement, information technology, telecommunications, strategy, risk and sustainability, legal and compliance, and stakeholder relations. In support of the electricity business, Eskom Rotek Industries (a subsidiary) performs turbine and transformer repairs and provides specialised construction and transport services.

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