Internships

x6 Trainee Call Centre Agent at Old Mutual, South Africa

Deadline: Not Specified

x6 Trainee Call Centre Agent at Old Mutual, South Africa

About Old Mutual

Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.
We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.

Our Group was established in Cape Town in 1845 as South Africa’s first mutual life insurance company, offering financial security in uncertain times.

Our purpose is to help our customers thrive by enabling them to achieve their lifetime financial goals, while investing their funds in ways that will create a positive future for them, their families, their communities and broader society. In this way, we significantly contribute to improving the lives of our customers and their communities while ensuring a sustainable future for our business.

Also check: [PEP Graduate Internship (12 month fixed term contract), Cape Town]

We now employ more than 30 000 people and operate in 14 countries across two regions Africa (South Africa, Namibia, Botswana, Zimbabwe, Kenya, Malawi, Tanzania, Nigeria, Ghana, Uganda, Rwanda, South Sudan and eSwatini) and Asia (China).

Our purpose is to be our customers’ most trusted lifetime partner, passionate about helping them achieve their lifetime financial goals.

We have defined five strategic pillars, the delivery of which will allow us to sustain and grow the prosperity of the customers, families and communities we serve. 

Our five strategic pillars

  1. Always Present First
  2. Solutions That Lead
  3. Old Mutual Cares
  4. Rewarding Digital Engagement
  5. Engaged Employees

Our customer-led approach

Following the listing of Old Mutual Limited in 2018, we unveiled a vibrant new brand identity to reflect our fresh, customer-led approach and stronger focus on Africa. Old Mutual’s visual personality now draws on the optimism, vibrancy and seize-the-day spirit of the continent, reinforcing the message of “Made in Africa for Africans”.

We have re-imagined and strengthened our role and relevance in our customers’ lives. Increasingly, customers tell us that what they need from their financial services provider is closer involvement and understanding, and practical, hands-on support. In short, we are cutting through the intimidating clutter of the financial sector, to serve more as coaches or partners, providing tools and motivation, and helping customers take the small steps that lead to great things.

x6 Trainee Call Centre Agent at Old Mutual, South Africa

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